◆ Thepennymint
Contact us
Thepennymint is a small independent team reviewing new online casinos for players in Australia. If you spot an error, have a question about one of the 9 brands we compare, or want to discuss a partnership, the right inbox below helps us respond faster. We read every message and reply in plain English.
Corrections and editorial
Write to editor@thepennymint.com. Include the page link, the exact sentence you believe is wrong, what you think is correct, and a source or screenshot if you have one.
editor@thepennymint.com
General questions
Use info@thepennymint.com for questions about the site, our reviews or how comparisons work. Tell us which page or brand you mean so we can answer without back-and-forth.
info@thepennymint.com
Partnerships
Contact partners@thepennymint.com with your company name, the brand or product involved, and your proposal. Partnership talks never influence ratings, which are set by the editorial team separately.
partners@thepennymint.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a dispute at a casino?+
We are not a casino operator and cannot access player accounts or move funds. If you have a complaint, contact the casino's support first and keep records. You can tell us at editor@thepennymint.com, because recurring problems with withdrawals or terms may lead us to revisit a review.
How quickly will I get a reply?+
We aim to reply within a few business days. Correction reports go to the editors first, so factual issues are usually checked sooner. Messages that include a page link and clear details are the easiest to handle quickly.
Can a casino pay to change its rating?+
No. Ratings are decided by our editors, led by Matthew Harrington, using the same methodology for all 9 brands we compare. Commercial messages sent to partners@thepennymint.com are handled apart from editorial work and do not change scores or rankings.
Do you share my e-mail address with casinos?+
No. We use your address only to reply to your message and, where relevant, to follow up on a correction. We do not pass contact details to the casinos we review or to advertisers.